Palace of Chance Casino is owned and operated by Virtual Casino Group and is based on Costa Rica. They have been on the market for several years with different casinos, and unfortunately they have not always run honest business. In fact, this group has become known to operate in the worst imaginable manner with poor customer service, seized premiums and snails on payments that they choose to carry out. However, we have chosen to look into the casino to find out what’s really going on.
It is Real Time Gaming that delivers games to the Palace of Chance Casino. This provider actually has quite good and entertaining games, so why they choose to deliver games to dishonest casinos is a slight enigma. There are slot machines they bet the most and in the casino you will find games like Ancient Gods and Secret Jungle. But unfortunately it’s a chance game because you risk not paying your prizes. We chose not to create an account to test the games as we do not want to risk being cheated.
Since we chose not to create an account to test the casino properly, we also took a look at different forums to see what other players think about the Palace of Chance. And what we find is no good reading. Several players complain that they do not get their money from the casino and when they are lucky they are actually paid, this will take several weeks. If they try to get in touch with customer service, they are badly treated and they find that the casino tries to find ways to avoid paying them by making use of incomprehensible rules in their terms and conditions.
Is not recommended!
Considering that so many players only have bad experiences at the Palace of Chance casino, we strongly recommend that you find another casino to play in. Since they are licensed to Costa Rica, you have no complaints unless you want to try to get help. Do not be fooled by the casino’s appearance and good bonus offers, you will most likely never get paid if you win.